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Download Avaya Aura® Communication Applications Support Certified Exam Exam Dumps
NEW QUESTION 45
After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
- B. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.
- C. Access the TSAPI web interface to monitor AES.
- D. Access the AES web console, and view the services status in the AES menu.
- E. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.
NEW QUESTION 46
Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?
- A. endpoint routing configuration issue
- B. routing configuration issues
- C. interoperability testing
- D. network outage
NEW QUESTION 47
When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..." instead of the users named followed by "please enter your password...".
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.
How can this problem be fixed?
- A. In Session Manager, configure a DigitConversionAdapter with 'fromto=true' to update the 'Form' header as well as the P-asserted-identity, and link it to the AAM SIP Entity.
- B. Having identified the trunk group from Avaya Aura Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.
- C. Change clid-numbering 0 SAT form to send the correct CLID.
- D. Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.
NEW QUESTION 48
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?
- A. Determine the cause.
- B. Identify a patch to fix the problem.
- C. Implement a solution.
- D. Update the Knowledge Management database.
NEW QUESTION 49